Part of being a pro in the Apple arena is being certified. When Apple releases a new operating system, I dive right in. I want to know all the inns and outs. I want to be proficient with my clients (and when I’m playing around with my own Apple technology). Then, I get certified. I take a 3-day Apple training course (it’s a good refresher plus I pick up new tips & tricks), then I take the exam. I’m thinking of making this one into a business card.